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Shipping & Return Policy

Purchases:

If you wish to purchase any products made available through the website “purchase”. You may be asked to supply certain personal information relevant to your purchase, including credit card information and numbers, expiration date, billing address as well as shipping information. You have the legal right to use any credit card payment method with any connected purchase.

Shipping:

We ask that you allow 3-5 business days to fulfill your order.
We cannot and do not guarantee shipping times as they are only a guideline. We estimate shipping and delivery dates for you based on availability of your items and shipping options available.

Returns:

You may return most new, unopened items within 30 days for a full refund. If the return is a result of our error (incorrect order or defective item) you should expect a refund in 4 weeks of giving your package to the return shipper. If you need to return an item, please contact us with your order number and details about the product you would like to return.

Accounts:

When creating an account with us you guarantee that you are above the age of 18, and that the information you provide us is always accurate, complete, and current, and in all respects, inaccurate, incomplete or obsolete information may result in the immediate termination of your account. You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account.

Governing Law:

These terms shall be governed and construed in accordance with the laws of the state of Tennessee without regard to conflict of law provisions. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this website or the purchase of products from Da-Ham Good BBQ shall lie exclusively in the state or federal courts within Knox County, Tennessee and by your use of the website or purchase of any products you expressly consent and agree to such jurisdiction. Point of sale for all purchases shall be in Knoxville, Tennessee. Any failure to enforce any right of these terms shall not be construed as a waiver of those rights. If any provision of these terms are held to be invalid or unenforceable, by Court of competent jurisdiction, the remaining provision of these terms shall remain in full force and effect.

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